Call Us

+201285292220

Working Hours

Open 24 hours

Location

2 Alfred Layan st، Syria st, Roushdy, Alexandria.

Privacy Policy

1. Introduction

At Agial Hospital, we are committed to protecting your personal information and ensuring your privacy.
This Privacy Policy explains how we collect, use, and protect your data when you use our online consultation services, website, or online payment system.

2. Information We Collect

We may collect the following information:

• Personal information: name, date of birth, contact details, national ID/passport number.
• Medical information: health history, symptoms, diagnosis, and treatment notes shared during consultation.
• Payment information: credit/debit card details, transaction ID, and billing address.
• Technical information: IP address, browser type, device information, and usage data.

3. How We Use Your Information

Your information is used for:

• Scheduling and providing online medical consultations.
• Processing and confirming online payments.
• Improving our medical and digital services.
• Contacting you regarding appointments, updates, or follow-ups.
• Complying with legal and regulatory requirements.

4. Data Protection and Security

We use advanced security measures and encryption technologies to protect your data from unauthorized access, alteration, or disclosure.
Only authorized hospital staff and healthcare providers can access your personal and medical information when necessary for your care.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

• With your consent.
• With healthcare professionals involved in your treatment.
• When required by law or government authorities.

6. Cookies and Online Tracking

Our website may use cookies to enhance user experience and improve functionality. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information.
• Request correction or deletion of inaccurate data.
• Withdraw consent for data processing (where applicable).

To exercise these rights, please contact us at:
📧 privacy@agialhospital.com

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
📧 info@agialhospital.com
📞 010 97772100

Jordan J. Hewitt, MD

Infectious Disease Physician

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